Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

The West Virginia Public Service Commission has ordered Suddenlink Communications to pay $2.24 million and open an in-state call center after investigating its service quality. The commission’s order, ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

After years of service issues, leaders in Tarboro say they’re bringing in a new broadband company to compete with the town's current provider Suddenlink. Some Tarboro business owners hope the move ...

Jun. 17—LEWISBURG — Following lengthy airings of complaints about the quality of service provided by Suddenlink Communications, a majority composed of four City Council members and Mayor Beverly White ...