In this month’s troubleshooting problem, we have a customer who can only tell us that the equipment that serves their small office “isn’t working.” When you arrive, you confirm that the building ...

Here in Utah, we get both extremes of weather (reaching 100 degrees in summer and dropping below 0 degrees in winters), so a heat pump can be crucial! A heat pump is essential for keeping your house ...

This troubleshooting situation is actually a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is ...